Terms of Service

1. About Our Services

Heartlink provides memory necklaces with NFC technology that allows users to store and share digital content such as photos, audio messages, and text through their jewelry.

• We sell physical jewelry products with embedded NFC technology
• We provide digital services for content storage and sharing
• We offer customer support and warranty services

2. Eligibility

To use our services, you must be at least 18 years old or have parental consent. By using our services, you represent that you meet these requirements and that all information you provide is accurate.

3. Account Responsibilities

• You are responsible for maintaining the security of your account
• You must provide accurate and complete information
• You are responsible for all activities that occur under your account
• You must notify us immediately of any unauthorized use
• We reserve the right to suspend or terminate accounts that violate these terms

4. Orders and Payment

Order Process

• All orders are subject to acceptance by Heartlink
• We reserve the right to refuse or cancel orders
• Prices are subject to change without notice
• We may limit quantities available for purchase

Payment

• Payment is required at the time of order
• We accept major credit cards and other payment methods as displayed
• All payments are processed securely through third-party payment processors
• You authorize us to charge your payment method for all fees and taxes

5. Shipping and Delivery

• We ship worldwide with varying delivery times by location
• Risk of loss transfers to you upon delivery
• Delivery times are estimates and not guaranteed
• You are responsible for providing accurate shipping information
• Additional customs fees may apply for international orders

6. Returns and Refunds

8. Content and Intellectual Property

Your Content

• You retain ownership of content you upload to your necklace
• You grant us limited rights to store and transmit your content
• You are responsible for ensuring you have rights to all content you upload
• You must not upload illegal, offensive, or copyrighted content

Our Content

• All website content, designs, and trademarks belong to Heartlink
• You may not copy, modify, or distribute our content without permission
• The Heartlink name and logo are our registered trademarks

9. Privacy and Data

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these terms by reference.

10. Prohibited Uses

You agree not to use our services for:

• Any illegal or unauthorized purpose
• Violating any laws or regulations
• Transmitting harmful or malicious content
• Infringing on intellectual property rights
• Harassing or threatening others
• Attempting to access unauthorized areas of our systems
• Interfering with the proper functioning of our services

11. Disclaimers

12. Limitation of Liability

To the maximum extent permitted by law, Heartlink shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services. Our total liability shall not exceed the amount you paid for the product or service in question.

13. Indemnification

You agree to indemnify and hold Heartlink harmless from any claims, damages, or expenses arising from your use of our services, violation of these terms, or infringement of any rights of another party.

14. Termination

• We may terminate or suspend your account at any time for violation of these terms
• You may terminate your account at any time by contacting us
• Upon termination, your right to use our services ceases immediately
• Provisions that should survive termination will remain in effect

15. Governing Law

These terms are governed by the laws of the United Kingdom. Any disputes will be resolved in the courts of the United Kingdom. If any provision of these terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

16. Changes to Terms

We may update these terms from time to time. We will notify you of any material changes by posting the updated terms on our website and updating the "Last updated" date. Your continued use of our services after any changes indicates your acceptance of the updated terms.

17. Contact Information