Shipping & Returns
Fast, secure delivery worldwide with hassle-free returns
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Worldwide Shipping Available
We ship to customers around the world so everyone can create magical moments.
Shipping Times
🇬🇧 United Kingdom
- • Standard: 2-3 business days
- • Express: 1-2 business days (+£5)
- • Tracking: Provided for all orders
🇪🇺 Europe
- • Standard: 5-7 business days
- • Express: 3-4 business days (+£8)
- • Tracking: Provided for all orders
🇺🇸 North America
- • Standard: 7-10 business days
- • Express: 4-6 business days (+£12)
- • Tracking: Provided for all orders
🌍 Rest of World
- • Standard: 10-14 business days
- • Express: 6-8 business days (+£15)
- • Tracking: Provided for all orders
Order Processing
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Lightning Fast Processing
Orders are processed and shipped within 24 hours on business days. Orders placed on weekends are processed on Monday.
Returns & Exchanges
📦
Returns Policy
Contact us if you have any issues with your order and we'll work with you to resolve them.
Returns Process
- 1. Email us at support@heartlink.studio
- 2. We'll provide return instructions
- 3. Pack the necklace in original packaging
- 4. Send back to us
- 5. We'll process your return once received
Return Conditions
- • Item must be in original condition
- • Original packaging required
- • Contact us within reasonable time
- • Return shipping costs may apply
- • Case-by-case basis
Need Help?
Our customer support team is here to help with any shipping or return questions.