Shipping & Returns

Fast, secure delivery worldwide with hassle-free returns

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Worldwide Shipping Available

We ship to customers around the world so everyone can create magical moments.

Shipping Times

πŸ‡¬πŸ‡§ United Kingdom

  • β€’ Standard: 2-3 business days
  • β€’ Express: 1-2 business days (+Β£5)
  • β€’ Tracking: Provided for all orders

πŸ‡ͺπŸ‡Ί Europe

  • β€’ Standard: 5-7 business days
  • β€’ Express: 3-4 business days (+Β£8)
  • β€’ Tracking: Provided for all orders

πŸ‡ΊπŸ‡Έ North America

  • β€’ Standard: 7-10 business days
  • β€’ Express: 4-6 business days (+Β£12)
  • β€’ Tracking: Provided for all orders

🌍 Rest of World

  • β€’ Standard: 10-14 business days
  • β€’ Express: 6-8 business days (+Β£15)
  • β€’ Tracking: Provided for all orders

Order Processing

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Lightning Fast Processing

Orders are processed and shipped within 24 hours on business days. Orders placed on weekends are processed on Monday.

Returns & Exchanges

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Returns Policy

Contact us if you have any issues with your order and we'll work with you to resolve them.

Returns Process

  1. 1. Email us at support@heartlink.studio
  2. 2. We'll provide return instructions
  3. 3. Pack the necklace in original packaging
  4. 4. Send back to us
  5. 5. We'll process your return once received

Return Conditions

  • β€’ Item must be in original condition
  • β€’ Original packaging required
  • β€’ Contact us within reasonable time
  • β€’ Return shipping costs may apply
  • β€’ Case-by-case basis

Need Help?

Our customer support team is here to help with any shipping or return questions.